Last Revised: 15th November 2020
1. About This Policy
Thank you for choosing to be part of our community at The Rennix Limited, (“company”, “we”, “us”, “our”). We are committed to protecting the privacy of the users of our website located at invizitrack.com (the “Website”) and of the users of the Invizitrack device (the “Invizitrack Device”) and of the services we provide in connection with the use of the Invizitrack Device through the Invizitrack mobile application (respectively “User(s)”, “you” or “your”; the “Invizitrack Services” and the “Invizitrack App”), in compliance with the applicable privacy and personal data laws and regulations.
2. Our Contact Information
Invizitrack trading as The Rennix Limited
Invizitrack® is a Registered Trademark owned by The Rennix Limited
Address: 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom.
Company No. 11919660
VAT No. GB 340041754
Data Protection Enquiries Email: email@example.com
3. Your Consent (PLEASE READ THIS CAREFULLY!)
4. Types Of Information We May Collect From Our Users
Personal Information You Disclose To Us
In summary: We may collect personal information that you provide us such as name, address, contact information, passwords, security data and payment information.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services when participating in activities using our services or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and our services, the choices you make and the products and features you use. The personal information we collect can include the following:
Name and Company Data: We collect your first and last name, email address, personal address, company name, company address and other similar contact data.
Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data: We collect data necessary to process your payment if you make purchases, such as your card payment number (such as a credit or debit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor Stripe and you should review its privacy policies and contact the payment processor directly to respond to your questions.
Non-Personal Information Automatically Collected
In summary: Some information such as IP address and/or browser and device characteristics are collected automatically when you use our Services, we may link this information with your personal information to improve our services.
We automatically collect certain information when you visit, use or navigate around our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, unique cookie identifiers, time of visit, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many other businesses, we also collect information through cookies and similar technologies.
Information Collected From Other Sources
In summary: We may collect limited data from public databases, marketing partners, social media platforms, government portals and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook, LinkedIn, Instagram, Twitter, YouTube, Pinterest, TikTok), as well as from other third parties. Examples of the information we receive from other sources include social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture, URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).
5. How Do We Use Your Information (Part 1)?
Personal Information You Disclose To Us
In summary: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To Send You Marketing And Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is under your marketing preferences. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).
Deliver Targeted Advertising To You: We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
For other Business Purposes: We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.
6. Sharing Information with Third Parties
Personal Information You Disclose To Us
In summary: We only share information with your consent, to comply with laws, to protect your rights, or to fulfil business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a witness summons (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers
We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, shipping and fulfilment, customs authorities, customer service and marketing efforts. We may allow selected third parties to use tracking technology on our services, which will enable them to collect data about how you interact with our services over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
7. How Do We Use Your Information (Part 2)?
In summary: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorised each party so that you may easily understand the purpose of our data collection and processing practices.
If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
Advertising, Direct Marketing, and Lead Generation: Facebook Audience Network, Mautic, Hubspot and Google AdSense.
Communicate and Chat with Users: WhatsApp Business, Facebook Messenger and Zendesk.
Functionality and Infrastructure Optimisation: Kickofflabs, Zapier and Mautic.
Retargeting Platforms: Google Ads Remarketing, Facebook Remarketing, Twitter Remarketing and LinkedIn Remarketing.
Social Media Sharing and Advertising: Facebook Ads, Instagram Ads, TikTok Ads, Twitter Ads, Quora Ads, LinkedIn Ads and Pinterest Ads.
Web and Mobile Analytics: Google Analytics, Google Tag Manager and Hotjar
Website Hosting: Amazon Web Services, Heroku, Digital Ocean, Google Cloud and Google Firebase.
In summary: We do not knowingly collect data from or market to children under 13 years of age.
We do not knowingly solicit data from or market to children under 13 years of age. By using our Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us at firstname.lastname@example.org
9. What Are Your Privacy Rights?
In summary: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
To make such a request, please use the contact details provided above in the contact section (clause no. 2). We will consider and act upon any request under applicable data protection laws. We may request the provision of additional information necessary to confirm the identity of the User(s). We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.
We aim to respond to your request within 30 days.
10. Cookies And Other Tracking Technology
The cookies we use include both first party and third party cookies.
Most web browsers and some mobile operating systems and mobile applications are set to accept cookies by default. Also, some of these include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Should you not have that feature, you might prefer to set your web browser to remove and to reject cookies, or to alert when cookies are being sent. For example, the following links provide information on how to adjust the cookie settings on some popular browsers:
11. How We Protect Personal Information
In Summary: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment. We urge you to use the strongest password combination available on your mobile device and employ reasonable physical security means to protect unauthorised access to your devices.
12. How Long Do We Keep Your Information
Storage periods reflects the time frames we need for legitimate business purposes to process your personal information and afterwards, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Summary: Yes, we will update this policy as necessary to stay compliant with relevant laws.
14. Have Any Other Questions?